Collected data/information:

We collect the email addresses of clients who communicate with us via email. We also collect the information provided to us by clients who purchase our products and services such as palgoals hosting , palgoals community and/or our other services. The information we collect includes the following: name, address, email address, telephone number and country. We do not collect credit card information or other sensitive financial information used on our site.

Other than bank/wire transfer purchases, which we process directly, all other financial transactions are done using credit cards through the purchasing website ‘paypal’. To get more information about ‘paypal’ privacy policy, please visit the following link: www.paypal.com

If you request technical support services, software installation or upgrades, we may collect some information required to fulfill your request. Support services often require sharing server access details, such as username and/or password and this information is required in order to reach the website and be able to fulfill your needs. This allows our customer support team to access your server or software control panel in order to diagnose a problem or complete an upgrade or installation. By taking advantage of these services, permission should be given to us and our customer support team to log in to your website server or software control panel, which may contain personal information.

All electronic communications received, either via email from non-personal addresses such as sales@palgoals.com and support@palgoals.com , or via the online tickets system, are stored and retained for a period from the date of reception, until such time as information is no longer needed or required by law. Such communications from our clients are automatically linked to their respective customer accounts.

All information provided by clients in any of the above-listed ways or otherwise becomes the property of palgoals and may be used and disclosed as permitted by this Privacy Policy. We may share your personal information with our affiliated companies in order to identify products or services that might interest you, and this is done to improve user experience on the site, to engage in market research studies and for other internal business purposes.

We can also aggregate your personal information with others’ information and prepare reports regarding our site usage, purchase history or other factors for sale or distribution to others. Those reports are aggregated and include no personally-identifying information. We may use your personal information such as your email or other means of communicating with you with regards to the products or services offered by us to third parties with whom we have business relationships and whom we think may interest you.

We do not share, sell or rent your personal information to third parties for unknown reasons.

You may at any time choose not to receive promotional emails from us by changing the settings in your account or by contacting us at sales@palgoals.com . Notwithstanding the foregoing, we may contact you to deliver information related to the site, as well as to facilitate, complete, or confirm any transactions related to your requests or in response to your inquiries.

If you prefer that we don’t provide your name, email or postal address to third parties for direct marketing purposes, please contact us at ‘sales@palgoals.com’.